Ordering from Commissary is a Pain

[NW Modeling List]

Alex:

Your note is GREATLY appreciated.  I will send an email to the Commissary, as I still get a crossed-out https when I try to check out.

Thank you!

-Eric Bott

From: NW-Modeling-List [mailto:nw-modeling-list-bounces at nwhs.org] On Behalf Of NW Modeling List
Sent: Wednesday, May 13, 2015 6:23 AM
To: 'NW Modeling List'
Subject: RE: Ordering from Commissary is a Pain

Eric,

NWHS commissary has attempted to contact you via email,  but the email address the NWHS has for you came back as a bad address. That is why I am contacting you via the modeling list.

There is no "on-duty" commissary volunteer who can respond to phone calls which is why we use an answering machine. Your list was so long (which is appreciated) that the answering machine timed out with all of the drawing numbers and descriptions. Also multiple numbers and descriptions via phone lead to mistakes.

I did notice on our website for the TAB (right hand side) where it says "Contact the Society," when you go to that TAB one of the contacts notes for questions about orders or on-line orders the address for the commissary is listed as: commissary at nwhs.org<mailto:commissary at nwhs.org>. Alternatively you can also use salenw at aol.com<mailto:salenw at aol.com>

On-Line orders are not processed until credit card numbers are confirmed, which is why we need a valid credit card.

Alex Schust


From: NW-Modeling-List [mailto:nw-modeling-list-bounces at nwhs.org] On Behalf Of NW Modeling List
Sent: Tuesday, May 12, 2015 2:10 PM
To: NW Modeling List
Subject: Ordering from Commissary is a Pain

I'm trying to place an order with The Commissary, but the SSL encryption on their check-out page isn't working, and I won't put my credit card info out on an unsecure web page.  I tried calling in my order (pain), but the "recorded line" hung up before I could finish my order (more pain).

No Commissary email address provided on the NWHS web site.

No Commissary phone # to get to a real live person.

Can't submit an order without entering a valid credit card number.


What's a mother to do?

-Eric Bott
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